Privacy Policy

    Last updated: June 7, 2026

    This Privacy Policy explains how Luciana Aflitos collects, uses, stores, and protects your personal information when you use this website, submit a form, book a session, take a quiz, join a mailing list, or purchase a service.

    By using this website, you agree to the terms of this Privacy Policy.

    1. Information We Collect

    We may collect personal information when you:

    • Book a session
    • Submit a contact form
    • Take a quiz
    • Join an email list
    • Register for a workshop
    • Make a payment
    • Communicate by email, phone, message, or social media
    • Use the website

    The information collected may include:

    • Name
    • Email address
    • Phone number
    • Country or location
    • Booking details
    • Payment confirmation details
    • Quiz responses
    • Session-related information you choose to share
    • Messages or enquiries you send
    • Website usage data
    • IP address and browser information

    2. How We Use Your Information

    Your information may be used to:

    • Respond to your enquiries
    • Confirm and manage bookings
    • Provide sessions, workshops, or services
    • Send session reminders
    • Process payments
    • Deliver quiz results or email content
    • Send updates, offers, or educational emails if you have opted in
    • Improve the website and services
    • Understand how visitors use the website
    • Maintain records for business and legal purposes
    • Protect the website from spam, fraud, or misuse

    3. Email Marketing

    If you choose to join the email list, register for a quiz, download a resource, or sign up for a workshop, you may receive emails from Luciana Aflitos.

    These emails may include educational content, session information, offers, reminders, and updates.

    You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

    4. Payments

    Payments may be processed through third-party payment providers.

    Luciana Aflitos does not store your full credit card details on this website.

    Payment providers may collect and process your payment information according to their own privacy policies and security standards.

    5. Booking Systems and Third-Party Tools

    This website may use third-party tools for:

    • Website hosting
    • Online booking
    • Email marketing
    • Customer relationship management
    • Payment processing
    • Analytics
    • Advertising tracking
    • Forms and quizzes

    Examples may include platforms such as GoHighLevel, Stripe, PayPal, Meta, Google, or similar providers.

    These third-party providers may process your information according to their own privacy policies.

    6. Cookies and Tracking

    This website may use cookies, pixels, and similar tracking technologies to improve website performance, understand visitor behaviour, measure marketing activity, and show relevant advertising.

    These tools may collect information such as:

    • Pages visited
    • Time spent on the website
    • Links clicked
    • Device and browser type
    • Approximate location
    • Referral source
    • Ad interactions

    You can control or disable cookies through your browser settings. Please see the Cookie Policy for more information.

    7. How We Store Your Information

    Your information may be stored securely in website systems, booking platforms, email platforms, payment platforms, and business records.

    Reasonable steps are taken to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

    However, no online system can be guaranteed to be 100% secure.

    8. How Long We Keep Your Information

    We keep your information only for as long as reasonably necessary for the purpose it was collected, including business, legal, tax, record-keeping, and service-related purposes.

    You may request that your personal information be deleted, unless we are required to keep it for legal or business reasons.

    9. Sharing Your Information

    We do not sell your personal information.

    Your information may be shared with trusted third-party providers only when necessary to operate the website, provide services, manage bookings, process payments, send emails, or run advertising and analytics.

    We may also disclose information if required by law or if necessary to protect our rights, safety, or business.

    10. International Visitors

    This website may be accessed by visitors from different countries.

    By using this website or submitting your information, you understand that your information may be processed and stored in countries outside your own country of residence.

    11. Your Rights

    Depending on where you live, you may have the right to:

    • Request access to your personal information
    • Request correction of inaccurate information
    • Request deletion of your information
    • Withdraw consent from email marketing
    • Object to certain uses of your information
    • Request a copy of your information

    To make a request, please contact us using the details below.

    12. Children's Privacy

    This website and its services are intended for adults.

    We do not knowingly collect personal information from children under 13.

    If you believe a child has provided personal information, please contact us so it can be deleted.

    13. Changes to This Privacy Policy

    This Privacy Policy may be updated at any time.

    The updated version will be posted on this page with a new "Last updated" date.

    14. Contact

    If you have any questions about this Privacy Policy or would like to request access, correction, or deletion of your information, please contact:

    Luciana Aflitos
    Email: hello@lucianaaflitos.com
    Website: lucianaaflitos.com